Client Story: Prachi and Sid

Buying or selling a home can be an intimidating and even scary process. That’s why we treat our clients like they’re our family. But you don't have to take our word for it. Check out what these recent clients said and read more stories today!

Pearl and Kevin were truly fantastic throughout the entire home-buying process. From the very first meeting, they made us feel comfortable, listened to our needs, and guided us every step of the way. They went above and beyond to ensure everything was in order, from navigating the paperwork to answering all our questions. We couldn’t have asked for better help in finding and settling into our new home!

They held sessions with us where we gained valuable insights, such as how to effectively read inspection reports and how to discern whether something is worth worrying about or is just an easy fix. They also helped us identify issues and potential fixes when we viewed houses and estimated the costs for those repairs.

What really stood out to us was how dedicated they were in making sure we felt at home in our new place. Their support didn’t end when we signed the papers — it’s clear they genuinely care about their clients and their happiness.

Pearl helped us find contractors and technicians, meticulously followed up with them, and even visited the house while they were working to ensure the work was done to a high standard. She was always prompt and responsive to any queries we had throughout the process.

Kevin taught us how to identify and fix issues around the house. Not only did he fix several things himself, but he also showed us how to do it. If you are an enthusiast in terms of learning about your house from an engineering and structural perspective — like I was :) — he is the perfect person. He even personally helped us identify and fix a complex wiring issue.

Thanks to Pearl and Kevin, we were able to smoothly transition into our dream home without any stress. The entire process was filled with fun and learning moments. We highly recommend them to anyone looking for a trustworthy, knowledgeable, and caring real estate duo!

– Prachi and Sid

Client Story: SOLD in Mountain View

We recently helped Kail and Anu sell their townhome in Mountain View, and they just posted this lovely review that we want to share with you. We also want to express our sincere gratitude to Kapil and Anu for your kind words. It means a lot to us and serves as a testament to the hard work and dedication we put into selling your home.

It was truly a pleasure working with you throughout the process. The successful sale was a result of great teamwork and collaboration, and we are grateful for the trust you placed in us. Your cooperation and clear communication made the entire experience smooth and enjoyable. We are thrilled to have been able to meet your expectations.

Please know that your review has not only brightened our day but also serves as a source of motivation for us to continue delivering exceptional service to all our clients. Once again, thank you for choosing us to represent you. We wish you all the best in your future endeavors. And should you ever need our assistance again, please do not hesitate to reach out!

– Pearl & Kevin

Gratitude: Client Success Story

Yesterday, we helped these clients close escrow and become homeowners after beating out a field of 41 buyers on a very competitive property. The family is originally from Texas and were surprised by Silicon Valley home prices. At first, it was hard to swallow. But after working with us, they found a home for their growing team! We are so grateful that we were able to make their dream a reality. They are now one step closer to building their wealth for their future.

As you can see, Kevin was super excited for our new friends!

Agent-to-Agent Gratitude

It was such a nice surprise to receive this thank you card — and a Starbucks gift card — from the listing agent for a seller who ended up not accepting my buyer’s offer. There were four total offers on the property, and I stayed in close communication with the agent to make sure our offer was competitive.

The buyer didn’t want to go any higher and ended up walking away, but the seller’s agent could see how hard I worked for my client and thought I could use a coffee break. I appreciate the gesture, especially in this tough market. It was a true class act, and I hope to return the favor or pay it forward.

Thanks to all hard-working agents who fight for their clients while respecting each other and the process!